This is the anecdotal follow up to “Traction”, and brings to life the framework of the Entrepreneurs Operating System (EOS) through a journey of application with a fictional technology services business.

When coaching businesses in the area of systems  I often get the reflection that “we used to have leadership team meetings but they always turned into a talking shops, we went round in circles and nothing ever got done as a result of the meetings anyway, so we stopped them”. If you can relate to this in your business then this book is the antidote for you.

Key takeaways for me that sit very comfortably in the ActionCOACH business growth system include:

  • clarify accountability and a KPI scorecard for each member of the team including the roles of “Visiionary” and “Integrator”, akin to the notion of Entrepreneur and Manager from Michael Gerber’s E-Myth
  • Specify cultural traits that are used to score people’s behaviour in the face to face team environment and cascaded through the performance management process
  • Enforce the discipline of a standard agenda for managing team meetings that link to the annual and quarterly plan and categorise issues into urgent and non-urgent
  • Set expectations for people to take responsibility and act rather than look back and understand
  • Having a clear marketing strategy in place to drive business growth

I would say this of course, but if you run a growing business and need more team discipline and direction, then read this book, and talk to a business coach like Alan to help implement and hold everyone accountable.